Legal
Introduction
Halfway Studios is a podcast, photography, and video production studio located at 62 Bay View Terrace, Claremont WA 6010, Australia. This Privacy Policy explains how we collect, use, store, and protect information about you when you visit our website or interact with us online. By using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information you provide to us
When you fill in our contact form or book a session, we collect the information you submit — typically your name, email address, phone number, and any message or booking details you provide. This information is used solely to respond to your enquiry or fulfil your booking.
Information collected automatically
When you visit our website, certain technical data is collected automatically. This includes your IP address, browser type and version, operating system, referring URL, pages visited, and the time and date of your visit. This data is used to understand how our website is used and to improve its performance.
Booking platform data
Session bookings are handled through Acuity Scheduling, a third-party platform. When you book through Acuity, your data is collected and stored by Acuity Scheduling in accordance with their own privacy policy. We recommend reviewing Acuity’s privacy policy at acuityscheduling.com for full details.
Cookies & Tracking
What are cookies?
Cookies are small text files placed on your device by websites you visit. They are used to make websites work efficiently, remember your preferences, and provide information to website owners about how their site is being used.
Cookies we use
Our website uses essential cookies required for the site to function correctly, analytics cookies via Google Analytics to understand how visitors interact with our site, and third-party cookies set by embedded content such as the Acuity Scheduling widget. Analytics cookies collect anonymised data only.
Managing cookies
You can control and delete cookies at any time through your browser settings. Note that disabling cookies may affect the functionality of some parts of our website. For more information visit allaboutcookies.org.
Marketing pixels
We may use tracking pixels from platforms such as, Google, Meta (Facebook/Instagram), TikTok & more to measure the effectiveness of our advertising. These pixels collect anonymised data and do not identify you personally. You can opt out of interest-based advertising via your platform settings or at youronlinechoices.com.au.
How We Use Your Information
We use the information we collect to respond to your enquiries and manage your bookings, improve our website and services, and where you have given consent, send you marketing communications. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
We will only send you marketing emails if you have opted in to receive them. You can unsubscribe at any time by following the unsubscribe link in any email or by contacting us directly. We comply with the Australian Spam Act 2003.
Data Storage & Security
Your data is stored on secure servers. Contact form submissions are stored within our WordPress database and email inbox. Booking information is stored within Acuity Scheduling’s platform. We retain your data for as long as is necessary to provide our services or as required by law.
Our website uses HTTPS encryption and we take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. However, no method of transmission over the internet is 100% secure.
Your Rights
Under the Australian Privacy Act 1988, you have the right to access the personal information we hold about you and to request corrections if it is inaccurate. You may also request that we delete your personal information, subject to any legal obligations that require us to retain it. To make a request, please contact us via our contact page and we will respond within a reasonable timeframe.
If you have a concern about how we have handled your personal information and we are unable to resolve it, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Contact & Policy Updates
For any questions regarding this Privacy Policy or your personal data, please contact us via our contact page or write to us at admin@halfwaystudios.com.au .
We may update this policy from time to time. The updated version will be posted on this page with a revised date. We encourage you to review it periodically.
We're happy to help with anything.